FAQ

Frequently Asked Questions

Returns and Refunds Policy?

Please contact me if you are not happy with your order within 28 days of your order arriving at your door. Email me at hello@jethrowilson.com along with the details of your order and the problems you have encountered.


How long does it take for my order to arrive?

Please allow up to 1 week for your item to arrive.
For international orders please allow up to 4 weeks.


Do you ship internationally?

I sure do! I ship everywhere Royal Mail does, (which is worldwide - even to the small island of Niue!)


How much does it cost to ship?

Shipping is calculated at the checkout.
International Shipping is £10 for most items. Not all large items can be shipped internationally yet. If you have any questions, contact me!


How are orders shipped?

Cards are sent out second class. Prints are sent out First Class, Signed For with the Royal Mail.
International Orders are shipped with the Royal Mail's International Standard Service.


I couldn't find an answer here!

Don't panic! Send me an e-Mail to hello@jethrowilson.com.